BOOKING POLICIES
RESERVATIONS – may be made by calling me at 720-990-7394 or online at https://www.refreshandrevitalizelounge.com/
A deposit is required to secure your appointment, and we strongly recommend scheduling in advance.
AGE REQUIREMENT
All guests must be 18 years or older to schedule an appointment. Guest under 18 are welcome to enjoy most of our services when accompanied by an adult.
CHECK-IN
Please make sure to arrive at least 15 minutes before your scheduled appointment. This will give you enough time to change and discuss any concerns or questions you may have. Your service will start at the scheduled time, so if you’re late, your treatment will be shortened to fit into the remaining time. Please be aware that you will be charged for the full appointment.
SPECIAL HEALTH CONDITIONS
Please inform me if you have high or low blood pressure, allergies, physical limitations, special needs, or if you are pregnant. If you have any medical condition, please let us know when booking your appointment, as certain treatments may not be recommended. This will help me to prepare the best possible treatment plan for you.
CANCELLATION POLICY
Please provide us with at least 24 hours’ notice for appointment changes or cancellations. Failure to do so will result in a 50% charge. If you arrive late, your treatment will be adjusted, but you will still be charged for the full appointment time.
SECURITY POLICY
Your payment and personal information are always secure. We encrypt all of your personal information, including your credit card number, name, and address, to ensure it cannot be read online.
GIFT CERTIFICATES
Show your loved ones you care by giving the gift of relaxation, health, and beauty with our gift certificates. To make it simple, our gift certificates can be redeemed for any of our services. Please note that a physical gift certificate must be presented at the time of redemption; no exceptions. You can purchase gift certificates online at https://www.refreshandrevitalizelounge.com/ or by calling us at 720-990-7394.
We reserve the right to refuse service to anyone at any time.
Thank you for your understanding & cooperation.